Meet Our Administrative Team

The VSCD administrative team is critical in keeping the daily activities of the hospital and staff moving forward while operating at an optimal level. This staff serves as a liaison between the staff, doctors, referring veterinarians, clients and the community and ensure resources are used in the most frugal and effective way.

Two core driving principles of VSCD are to provide exceptional service to clients and referring veterinarians and to provide community support and involvement. Through VSCD’s marketing and outreach efforts, we strive to foster communication and collaboration with clients, veterinarians, community groups and industry partners.

Shirley A. Lockhart, MBA
Hospital Administrator

Shirley A. Lockhart

Since the hospital’s opening, Shirley has been a consistent, knowledgeable force at VSCD as our hospital has evolved to meet changing needs of clients and pets. As our hospital director, Shirley directly oversees all strategies and operations of the management team while providing a strong base for the hospital’s partners and doctors.  

Shirley is a Delaware native and received an associate degree in applied science (business administration technology, marketing, and management) from Delaware Technical and Community College. She then went on to complete a BS in business management and an MBA, both from Wilmington College (now Wilmington University). Shirley’s specific professional interests include ethics in veterinary management, fostering change in veterinary management as an industry, and veterinary management consulting. She is an active member of the Veterinary Hospital Managers Association, Inc., Association of Veterinary Practicing Managers, Consultants and Advisors, Veterinary Management Group, and Wilmington Hospital Managers Association.

Shirley enjoys opera, gardening, and reading, and along with her husband “Santa Dan,” shares travel and spending time with their beloved granddaughter, Hope. 

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Kathy Maney
Assistant Practice Manager

Kathy Maney

Kathy serves as VSCD’s assistant practice manager, which includes overseeing day-to-day operations of the hospital, computer and phone networking, client services, and human resources. She is the hospital’s “go-to” person to address client concerns and to resolve issues quickly and with compassion—making her an invaluable link between our VSCD staff and the clients and pets for which we care.  

Kathy has worked with VSCD since 2000, starting first as a client services representative, was quickly promoted to client services supervisor, and then to office manager. She has been a key team member through most of the hospital’s growth, renovation and construction and her keen understanding of hospital flow has been critical to future growth projects.  

Kathy lives in Wilmington with her husband and enjoys gardening, walking, motorcycle rides, and spending time with her puppy, Piper.

Kathy is pictured with her grand-dog, Angus, and her own dog, Bruce.

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Lisa Smith, LVT, VTS (ECC)
Veterinary Technician Manager

Lisa Smith

As the veterinary technician manager for our hospital, Lisa manages and recruits all emergency and specialty nurses and is a vital link between our technical/nursing staff and our specialists and clinicians. Lisa works to match staff skills and duties to ensure that all patients receive the highest standard of care with optimal resources.

As a seasoned emergency technician herself, Lisa understands the importance of a well-functioning team during a pet’s most critical health crisis and brings this perspective to her style of management and care. A 13-year employee of VSCD, she also understands the culture of VSCD and, along with several service supervisors, encourages and mentors staff toward professional growth and enhanced protocol.

In the fall of 2014, Lisa achieved her certification as a Veterinary Technician Specialist in the area of Emergency and Critical Care and in December 2016 she graduated with a Master's degree in Veterinary Forensic Sciences from the University of Florida College of Veterinary Medicine.

Lisa began her career in veterinary medicine as a technician in general practice and studied pre-veterinary science at the University of Delaware. She has a strong interest in emergency medicine and forensics, and has a strong artistic flare! She currently serves as the Veterinary Technician Representative for the Board of the Delaware Veterinary Medical Association, and is a Certified RECOVER CPR Trainer. Lisa enjoys lecturing and teaching hands-on CPR workshops to veterinary personnel, first responders, and pet owners.

Coreen M. Haggerty, BA
Veterinary Relations Representative

Coreen M. Haggerty

Coreen Haggerty, who has directed marketing efforts for clients and referring veterinarians for the hospital since 2011, began a new role as Veterinary Relations Representative on July 1, 2018.  

Coreen’s primary function in her new role is to act as the point person for all issues related to a general practitioner’s referral experience with VSCD. She will continue to manage the hospital’s monthly Partners in Care Continuing Education program, as well as this periodic newsletter. She will also oversee the newly launched BluePearl Portal and will visit referring practices at a more regular, frequent rate to allow for open and honest communication.  

Before assuming her full-time roles at VSCD, Coreen worked as a weekend client services representative for the hospital since its opening in 2000.

Coreen most recently worked full-time as director of alumni relations for Penn Veterinary Medicine. There she managed the Penn Annual Conference, a regional veterinary symposium, and created the Dean’s Alumni Council to foster alumni participation in school and fundraising activities. Before her time at Penn, Coreen directed a nationally accredited continuing medical education program for (human) physicians in the state of Delaware and worked with volunteer committees related to environmental and public health, aging, school health, and education.  Coreen also recently served as the Executive Director for the Delaware Veterinary Medical Association.

Coreen lives in Pennsylvania where she fosters and transports rescued American Eskimo and small breed dogs for national breed rescue groups. She has an eskie "Wynne" and a maltese-mix "Dobby" who was brought to VSCD by Animal Care and Control and has since evolved into a healthy patriarch!

Coreen volunteers as secretary for a local Irish-American sorority and is active in the Philadelphia Irish community.

Coreen graduated magna cum laude with a BA in marketing/communication from West Chester University in Pennsylvania after undergraduate coursework at the University of Delaware.

Coreen is pictured with her dog, Dobby.

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